Trusting companies that you cannot see or easily physically reach has to be the most challenging obstacle for the Internet visitor. We also recognize it's tough to know if a piece of merchandise will match your hopes and dreams until you can actually touch and feel it. That's why we value your satisfaction. Our products are fully guaranteed against any defects, faulty workmanship and loss through shipping. We stand behind the products we sell. All shipments are insured.

Our guarantee is very straightforward.
You have a full 7 days to view, touch, and feel your purchase. (Some products have special conditions. See product details for exceptions.) If you decide to return the product, then notify us via e-mail at internet@christmas-treasures.com for return authorization. You'll receive a complete and courteous refund for the price of the returned item, minus a 15% restocking fee, within 14 days after we receive the merchandise back, in resellable condition. Shipping costs will not be refunded.

Why we do this.
Approximately 75% of our business comes from return clients. Our company relies on it. Our Satisfaction Guarantee is one method we assist you to test us out and, in anticipation, turn you into one of our many return clients. It also guarantees that you will constantly get more value than you expected.

No need to give an excuse.
There's no reason to give us an excuse or a lengthy explanation. Just advise us that you wish to return the product under our return policy guidelines and we'll refund your credit card shortly after we receive the merchandise back minus a 15% restocking fee and less all shipping costs.